Privacy policy

Last Modified: 02/21/2023

Chococeutical Innovations, LLC., hereafter referred as “CI”, has created this Privacy Policy (“Policy”) to describe how your personal information is collected, used and shared when you interact with our website (the “Site”), regardless of how you access or use it or otherwise through any interaction you have with us that references this Privacy Policy.

USERS AND TERMS
This Privacy Policy applies to visitors to the Site, who view only publicly-available content (“Visitors”), and customers who have purchased a Product from our Services (“Customers”).
By visiting our Website, Visitors are agreeing to the terms of this Policy and the accompanying Terms of Use. By purchasing a Product, each Customer agrees to the terms of this Privacy Policy and the accompanying Terms of Use.
Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

PERSONAL INFORMATION WE COLLECT
When you visit the Website, you authorize us to collect and/or receive the following information:

Personal Information:
You may be asked to provide us with personal information about yourself, such as your name, e-mail address, age, and zipcode. All information that we receive under this section is collectively called “Personal Information.” We do not collect any Personal Information from Visitors when they use the Website, unless they provide such information voluntarily.

Billing Information:
In order to purchase a Product from our Services, you may be required to provide certain information in addition to the Personal Information noted above. Such information may include a credit card number, expiration date, billing zipcode, activation code, and similar information (collectively, the “Billing Information). Such Billing Information will be collected and processed by our Third Party Merchant Provider pursuant to the terms and conditions of their privacy policies and terms of use, and we do not obtain access to any Billing Information.

Other Information:
In addition to the Personal Information and Billing Information, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:

Your Activity:
In an ongoing effort to improve the Site and the Services, we automatically collect certain information when Visitors visit the Site, and when Customers use the Services. Such information includes, without limitation, IP addresses, browser type and language, referring and exit pages and URLs, date and time zone, amount of time spent on certain pages, what sections of the Website Visitors visit, and how you interact with the Site and Services.

Cookies:
We may collect information using “cookie” technology. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Services. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Services and Website may not function properly.

Data Analytics and Advertising
We may use one or more third-party web analytics services, to understand and analyze how visitors use the Site and Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services and mobile and Internet usage. We and third-party vendors may use first- party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, and to personalize content.
By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website, and the Services.

Information We Obtain from Other Sources
We also may obtain information about you from third parties healthcare practitioners and online advertiser networks, social media companies, and combine that information with information you provide to us directly or that we collect automatically through the Site. It is important to note, however, that we do not share any of your Personal Information with these parties. These-third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect this non-personal information for such purposes. Pixel tags enable us, and these third- party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.

HOW WE MAY USE AND SHARE YOUR PERSONAL INFORMATION
CI may use Personal Information and the Other Information (collectively, the “Information”) for any purposes consistent with our statements under this Privacy Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including, without limitation, to:

Process your registration and manage your account.
Transact with you, provide information you request, respond to your questions and requests, send you our newsletter, and send you notices.
Improve CI Site(s) and for any other internal business purposes.
Facilitate affiliate relationships and commission or rewards programs.
Tailor our content, advertisements, and offers.
Fulfill other purposes disclosed at the time you provide personal information or otherwise where we are legally permitted or are required to do so.
Conduct statistical analyses, surveys, and market research to enhance existing or develop new products and services.
Comply with applicable laws, regulations, or legal process, as well as industry standards and our company policies.
Prevent, investigate, identify, stop, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.

You also authorize us to use and/or share Information as described below.

With our affiliates, subsidiaries, and any company owned or controlled by CI

Agents, Providers and Related Third Parties:
We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, order fulfillment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law. We may also share your Information with any of our parent companies, subsidiaries, or other companies under common control with us.
With our service providers assisting us in carrying out the CI Site(s) (e.g., data hosting providers, online ad management providers, application developers), and with resellers of our products. These service providers use personal information that we disclose to them only for the purpose for which it was disclosed. It is understood that such service providers shall respect strict contractual conditions that oblige them to maintain the confidentiality of all information. Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards and applicable law

Aggregated Information:
In an ongoing effort to better understand our Visitors, and Customers, we may analyze Personal Information with Other Information in anonymized and aggregate form to operate, maintain, manage, and improve the Site and the Services and for our own research purposes. This aggregate information does not identify you personally.

Business Transfers:
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.

Legal Requirements:
We may disclose your Information if required to do so by law, or in the good faith belief that such action or disclosure is necessary or appropriate to: (i) operate the Platform, (ii) comply with any legal obligation, report unlawful activity, cooperate with law enforcement, or protect against legal liability, (iii) protect and defend our rights, property, personnel, suppliers, sponsors, agents or licensors, or (iv) protect the personal safety of vendors, users of the Platform or the public.

We know how important it is to keep the Information you’ve entrusted to us confidential. We will not rent, sell or share your Information with third parties except as specifically approved or under the circumstances described above. If you do not want us to use or disclose Information collected about you in the ways identified in this policy, you should not use the Site or Services.

EMAIL AND TEXT COMMUNICATIONS
CI may send you promotional communications from time to time, and where applicable we may seek your express consent, on our own behalf, to send you commercial electronic messages. You can opt out of receiving certain promotional communications from CI at any time by following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging into your account. Even if you opt out of receiving promotional communications, CI may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or CI’s ongoing business relations. Please note that your opt-out is limited to the e-mail address used and will not affect subsequent or different subscriptions.
You may opt out of a text message program at any time by following the instructions you receive (e.g., texting the word STOP). Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. If you opt out of only certain communications, other communications may continue.

DATA RETENTION
We will keep your personal information for as long as your account is active so that you can access and amend your personal information as necessary, and to provide you access to the CI Site(s). We may continue to retain your personal information after you deactivate your account, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding user preferences, enforce our agreements, or protect our legitimate interests.
When we are no longer required to preserve your personal information, we will ensure that it is securely deleted. We reserve the right to retain personal information as required by applicable law, and for so long as reasonably necessary to fulfill the purposes for which the personal information is retained except to the extent prohibited by applicable law.

YOUR CHOICES
We will strive to keep all personal information in our files complete, up-to-date, and accurate. CI may provide mechanisms allowing you to delete, correct, or update your personal information (e.g., profile and account information). CI will make good faith efforts to process requested changes in CI’s then-active databases as soon as practicable, but it is not always possible to completely change, remove or delete all your personal information from CI’s databases and residual and/or cached data may remain archived thereafter. Moreover, we may utilize methods other than erasure of your personal information, such as anonymization and aggregation, as permitted by applicable law.

DATA SECURITY
We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We follow generally accepted industry standards to protect the Information submitted to us. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the Site(s). It is your responsibility to make sure that your passwords and account registration information are secure and not disclosed or available to third parties, and you should also take special care in deciding what information you send to us via e-mail.

SWEEPSTAKES, CONTESTS, AND PROMOTIONS
CI may offer sweepstakes, contests, and other promotions (each, a “Promotion”), including Promotions jointly sponsored or offered by third parties, which may require submitting personal information. If you voluntarily choose to enter a Promotion, your personal information may be disclosed to CI, co-sponsors, and other third parties, including for administrative purposes and as required by law. By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing privacy practices from those contained in this Privacy Policy. Please review those rules carefully.

THIRD-PARTY SERVICES
For your convenience, CI Site(s) may from time to time include links to websites or services that are owned and/or operated by third parties. This General Privacy Notice does not apply to those websites or services, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. CI is not responsible for the content or privacy practices of any linked websites or services that are operated by third parties.
Certain functionalities may permit interactions that you initiate between the CI Site(s) and certain third-party services. Examples include: “liking” or “sharing” CI’s content and to otherwise connect CI Site(s) to a third-party service (e.g., to pull or push information to or from the service).
CI may engage and work with third parties to serve advertisements on third-party services. Some of these ads may be tailored to your interests based on your browsing of the CI Site(s) and elsewhere on the Internet, which may include use of location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising”, which may include sending you an ad on a third-party service after you have left the CI Site(s) (i.e., “retargeting”). For information on exercising your choices with respect to these third-party services that perform analytics and interest-based advertising activities, please visit the “Your Choices” section above.

CHILDREN
The Site is not intended for, nor targeted to, children under the age of 18, and we do not knowingly collect Personal Information from them. If you are under 18, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us Personal Information without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us, and we will delete the information from our databases.

ACCURATE INFORMATION
When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies

SUPPLEMENTAL CALIFORNIA PRIVACY NOTICE
This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

Category of Personal Information Collected by Us	Categories of Third Parties Personal Information is Disclosed to for a Business Purpose
Identifiers	Service providers
Personal information categories listed in Cal. Civ. Code § 1798.80(e)	Service providers
Commercial information	Service providers
Internet or other electronic network activity	Service providers
Inferences drawn from other personal information to create a profile about a consumer	Service providers

ADDITIONAL PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS.

Individual Rights under the CCPA
The CCPA provides California residents with the right to request:

Access to Personal Information, including obtaining access to or a copy of your personal information.
Deletion of Personal Information.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at support@gochococeuticals.com. We will process such requests in accordance with applicable laws.

“Sales” of Personal Information under the CCPA
For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.

Non-Discrimination
California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.

Authorized Agent
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at support@firstday.com.

Verification
When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information We have about you.

CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the Website. If we make any material changes, we will notify you by email (sent to the email address specified in your account) prior to the changes becoming effective. By accessing the Website and/or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

CONTACT US
You may contact us at any time with questions regarding this Privacy Policy by emailing support@gochococeuticals.com.